Martin Guitar Customer Service For Sale (Jan 2023 Update)

Very nice guitar … However , There are no tuning instructions or string height instructions . And you may find the the standard "E" tuning is to high . And will stress the neck joint . Which is why many of Older Martin Guitars require a Neck Reset . And is why the Martin players . Most often recommend "D" tuning . CMNchris

This is my third Martin although mine is slightly different in that it is a 000-28 EC Eric Clapton version. In 1972 I bought my first one, a D-35, then acquired a D35-12.later. I played the D-35 exclusively for many years professionally along the way acquiring a beautiful custom hand built guitar, Bertoncini, but I always wanted a smaller body that I thought would be better for finger picking and wow does the 000-28 meet that! I have become so addicted to it I play it almost exclusively. Not only is it wonderful for finger picking it is wonderful for flat picking too. The action is set perfectly. I love the feel of the smaller body size, it cradles into your arms perfectly. The neck on mine has a slight "V" shape which is terrific with a slightly wider nut which really enhances the finger picking style greatly. It's no wonder it is Clapton's favorite acoustic. The 000-28 predates the Dreadnoughts and was and is more the Martin "Classic" and for a good reason, it is a very well balanced guitar tone-wise not overly boomy which can interfere with the bass if you're playing in a band and the tone is dead accurate all the way up the neck so an E played open is in tune with an E played up the neck. So many guitar makers miss that by a mile. I love this thing so much my only regret is the poor D-35 sits in the case too much! The 000-28 has a signature tone to it that you can not mistake for a Taylor or something else – this is a true classic. Now something else I want to add about a Martin and their service. After I bought the D-35 years ago the neck moved just slightly and after 30 years of playing the plastic binding began to separate. When the wind knocked it over on its stand on a break I finally sent it back again for repairs. It came back in PRISTINE condition! The tone was not hurt in the least by the necessity of refinishing it and it plays beautifully – all no cost to me! Martin is fantastic. The 35 is wonderful but I love the 000-28 – my Go To!Rick

Back in 2008, I bought my dream guitar, a Martin HD-28. In the last 12 years it has been my baby. However, I only play for myself at home. Lately, I had been reconsidering it's large size and loud volume, and I started trying some smaller guitars. I decided to sell my dreadnaught, and used the proceeds to buy this 000-28 that was redesigned in 2018. Let me say that it is amazing. While the HD-28 had a beautiful deep bass-like response, this 000-28 is more shimmering and a chiming sound. It is extremely comfortable, and the fretboard seems a bit wider than my HD-28, which makes it very comfortable. I was concerned about how the aging toner would look, but it turns out looking very warm and buttery, and the top color will definitely age more on its own. I was also worried that it wouldn't be good for strumming, due to the shorter scale length. But this guitar sounds just as good strumming as well as finger picking. I've never tried an OM-28, but I can say that this 000-28 is also a great chord strumming guitar. This is a very intimate and lovely guitar, and I don't know if it will ever leave my house. If I were playing gigs or in a band, I would probably prefer a dread size, but this is perfect for my personal use at home. Also, the scalloped bracing seems to have been a massive improvement. I imagine this is very close to the Clapton model now, in terms of sound.Chachi

Overall: Played one 10 or so years ago but didn’t get because of other obligations. Never forgot how it played and sounded! Finally got one and it is a truly excellent guitar. I have a Gibson CJ165EC, which I love, and the 000-15M is a totally different sound, which I wanted. Needed some Martin jangle! Out of the box fantastic. The mahogany tone is unmistakable and rich! Neck is a thin Martin neck, which I’m fine with. I’ve been playing for 53+ years so I kinda know what I’m talking about. Putting in a Fishman rate earth soundhole pickup and this will be my busking guitar! Really happy with the guitar and with zZounds. Delivery was fast and purchase was flawless. Highly recommend both the Martin 000-15M and zZounds!!Reverend

I ordered this online after discussing the purchase with Sam Ash Staff, it was in short supply, they scouted all Sam Ash Stores, they found one and it arrived two weeks early just after christmas. My wife loves it! It's her 2nd Martin Guitar and this one is her prize instrument. The staff at our local store were really helpful both with the Order process and preparing the the guitar upon arrival at the store. I asked about the 1st year instrument maintenance option and they were able to update our purchase to include that. The guitar sounds great, my wife loves playing it even though she is a novice. Totally satisfied with the instrument and the staff that helped obtain it. Thanks guys.Britinusa

I have wanted a triple-aught mahogany guitar. I preferred the Guild D20 dread to the Martin D15, but was open-minded about which 000 brand. Didn't like videos on Taylor and Alvarez all hog orchestra models and was very impressed with the Martin videos. So ordered this. Was also a big fan of Kenneth Pattengale and I'm With Her who use the 00-15 model. Let the box sit half a day. Upon opening it I was greeted by this amazing scent. The guitar came set up with low action, slightly detuned. The bridge and fretboard appeared to be stained morado (a very hard and valid wood, harder than rosewood but not quite as much as ebony). Tuners are Grover Statites. They are firm and perhaps a little too sensitive to sometimes dial in. The body was a gorgeous chocolate with amber-orange highlights. The guitar was immaculate. Martin Lifespan 2.0 PB 12-54 strings. It sounded really nice with the ebony pins which were fit absolutely perfectly. However, I had already purchased Blisstime unbleached bone pins which fit perfectly too. I got even more sustain and a more melodic tone, along with greater volume. This improved the strumming tone immensely. May switch to nickel-bronze 12-56 strings, but I will wait for now. The guitar is super-light and weird to hold after dreads. The tone is dark (as expected) but ringing. There is the hog compression, but I was amazed how great this sounded brand new. I did humidity it overnight. Intonation was spot on. The frets were dressed wonderfully with no protruding ends. No truss rod wrench, nor polishing cloth like with my DSS-17. The case had a small ding in the tolex which I was able to bond into place cleanly and disguise. The case is very nice, but without built-in humidification like my Guild. The tone is beautifully even and not bass-heavy like the D15. The treble keeps up with the expected mids. The end pin was not pushed in all the way by me as it was very tight. May opt to have that professionally assessed. I don't gig, so a pickup is not for me. I did get a tortoise pickguard. This is definitely a keeper which I will pamper.Tom

The smallest acoustic I've ever owned, but a seriously big sound, especially when played fingerstyle! I've only had it a short time, but it's definitely a lifer as I've never played a guitar as responsive. It's definitely not one to get if you're focusing on strumming out big chords, but as an intimate little solo performing or recording guitar it can't be beat. It also has an amazing projection which allows it to cut through some bigger instruments in a way that a dreadnought simply can't which makes it a really great guitar to play lead lines on. It's for sure my favorite martin, and I've owned almost all of their standard series models!Desmond

Purchased a little over 2 months ago with no regrets. I have several acoustic and electrics to my name, but this D-18 just makes me want to play and play. I can't explain it. Couldn't be more thrilled with the appearance, workmanship, but most importantly the tonal quality this D-18 has. It has punch, bark and a sweet finger style as well. Martin did an exceptional job on this one. It is exactly what I was looking for in playability and performance. Already had a boutique D-28 style rosewood back and sides, but the difference in the tone of Mahogany is stark. It's a huge investment, but I have no regrets except I didn't do it sooner. Can't put it down and totally reinvigorated with acoustic playing. Shout out to Steven Segal who helped me finalize this purchase and went the extra mile to make my experience good.Joe

Needed a compact guitar with full sound (sailboat dinner cruises – tight space). Plugged in through the board with a chorus pedal sounds as good or better than the full sized guitar I had been using with a lot less passenger head bumping. Easy to play. Quick change battery compartment.Nick

I purchased this guitar to get back into playing during COVID, after selling off my HD-35 and an older LX1 many years ago for personal reasons. Even back then, the LX1 which is nearly the same as this one besides this one handing electronics and a rosewood “paint” job, I often would defer to my LX1 over my HD-35. Part of the reason is the ease of use while still offering a distinct Martin sound, and the design instills confidence that I won’t lose sleep if I ding it or I let a drunk friend play a few tunes. I had that original for many years, and have had this version for about a month. The guitar itself has a surprising amount of heft, and I think many will be surprised by its projection. The solid Sitka spruce top is the mvp here, and should be a must unless you’re concerned about humidity and/or purchasing this style for absolute travel readiness. The solid top will hold up well in changing climates and travel, but the HPL top of the standard LX may be a safer bet if that is a concern. I think most people will benefit from solid top, so that’s my suggestion, plus you get that Martin smell, albeit faintly, with the solid top. Playability-wise, the guitar is clear and punchy while playing fingerstyle or doing solo runs, and strumming offers a surprising amount of boom and clarity. The only caveat is the transition or light strumming to full strumming, as it seems the guitar needs to rev up a bit to get into its full potential. However that could be some of my cobwebs I’m still throwing off. I’ve only used the onboard electronics is few times and they are about what you’d expect from a guitar in this price range. The plugin is on the lower bout near where the guitar sits on your right leg, and is powered by a 9v. Two control dials are available through the sound hole, and overall reproduce the guitar well enough, but a secondary EQ will most likely be required for serious production/recording… works great for just throwing down a songwriting session though! To round it off, the guitar comes with an included soft gig bag, which can be worn as a backpack or hand carried. Which is something I love, it also has a large pocket for whatever small items you may need. And the guitar comes with a 1 year Martin warranty, which should be enough to weed out any manufacturing defects. Overall, I am proud to have this guitar back in my hands, and love the durability, ease of use, value, and most surprisingly the sound of this guitar. This is truly a great guitar and is a lot of fun to bring everywhere!Dan K

I am a petite female and love the size of this Martin Little! I had considered purchasing a baritone ukulele with 6 strings because I wanted a very small body. The Little is larger than a baritone uke but is still within the range of PERFECT and came with an acoustic/electric option so I can jam! I have larger guitars but this little gem is easy to travel with and durable with great sound! I purchased a tuner cause the pick up didn't come with one. Absolutely love the colors on the neck! So happy with my purchase!Chelley

I have had my Little Martin for a couple of years at this point and of the four guitars I own, this is the one that gets played the most. This is because due to the small size and very stable construction materials and techniques, it is always near by, ready to pick up and play at a moments notice. While I keep more expensive and delicate guitars in their hard cases with humidifiers to maintain homeostasis as much as possible, the Little Martin is quite at home on a Jamstand next to my desk. I do keep a Planet Waves humidifier between the strings, even when the LM is on the stand because I live in the NE USA where the winter air in my home is very dry due to forced hot air heating. Since the body of the guitar is the High Pressure Laminate (HPL), it appears to me unaffected by changes in temperature and humidity, but I have found that without the humidifier, the bracing seems to dry out more and the sound can become a little 'pingy'. In fact this was my first impression when I picked it up at the local GC after ordering online. If I had not been able to play one in-store previously, I would have been disappointed with the tone and probably returned it. Instead I put on a new set of strings and put the humidifier between the strings and kept it in the quality Martin gig bag that came with it. Within a week it was sounding much better, more like the one that I tried in-store previously. Since the GC stores have good humidity levels in the acoustic rooms, this is a good way to try out a new guitar (after making sure it is in tune). The only reason that I ordered online to pickup in store was that when I was ready to buy, my local GC did not have it in stock at the time.Ron the eternal guitar novice

Overall: My first thoughts when I took that first strum, was “Guy Clark.,” except I think that man made his own guitars. But if I can describe the first sound I heard or who, that’s what it was, Guy Clark designed this one. It is beautiful and played in tune out of the box. Now I’m just more of a collector than a player, but I some ESP’s, a Yamaha, Taylor 710e, Ovation, an Ibanez, and now this magical Martin D-15M StreetMaster Acoustic. Good luck putting it down before your fingers bleed. At this price point and much above this is a splendid guitar. I can’t wait to hear what it sounds like after it has hours and hours of use on it. Buy one they’ll take it back if you don’t like it, but somehow I don’t see you making that choice. If all the other Martins haven’t convinced you, this one will. If your budget isn’t as high, do yourself a favor and keep saving or pay as you go option.Richard

I literally walked around Sam Ash plucking low E strings listening for a deep rich sound. Martin seemed to have more than anyone else. I liked the look of the Mahogany top/back/sides/neck. The ripples of the grain add a beautiful touch to the color of the wood. The tone has totally warmed up more and grown deeper over the 10 or 11 months she's been home with me. I have the MFX740 Bronze Acoustic Guitar Strings (Martin strings, they call them Tommy's Choice) on there and it just gives this rich low rumble on the low E and the D strings that if I have my feet up on my desk I can feel on my desk. The ring out is intense and long on this baby. I have not had anyone pick up my Martin and NOT say how much they love the tone of her. I do love the look of no binding… but, I'm going to have to say I do have some dents on the sides where the bindings would be protecting. That said… I'm not sure I care at the same time I think I care. I think that means I want it to be perfect but I also am okay with her getting age marks just as long as it doesn't do some serious damage. I would buy another. I'd buy it for my Dad. I'd buy it for one of my kids if they'd play. If you pick this guitar up you'll probably end up taking it home. Comes with a beautiful martin case with green insides. Acoustic only, don't forget.BasPilot

I have somewhat passively searched for the holy grail of the acoustic/electric bass guitar for years. Most acoustic bass guitars available are less than $500 and sound horrible. I started researching again and found numerous reviews stating that the Martin is heads and shoulders above the rest. I was still hesitant since I didn't know where I could check one out first. I found one in McKinney, TX. I played it unplugged and plugged. I had found it. Since my local music store had recently become a Martin dealer, I was planning to have them order me one. I knew that Martin had recently discontinued production, but they offered to build one and would take about 3 months. I visited a Sam Ash store in Birmingham and another in the Dallas area. I purchased an $8 item and was mildly annoyed as the guy checking me out was asking for everything with the exception of my passport and birth certificate. Now, I'm glad I cooperated. I receive regular emails from Sam Ash. Late one night, I see that they were offering 48 months with no interest. I thought to myself, I wonder if they have a Martin bass. Low and behold, hallelujah, they had a limited stock and was on sale. Well, I applied for the credit and was approved, however, when I tried to check out, I didn't have my new account number. The next morning, I had an email from them announcing a Paul Ash sale. I called Sam Ash and explained my issue during checkout. I asked if there was an additional discount due the sale. He put me on hold for a while and came back and knocked another $70. Two days later, on a Saturday, Fedex delivered the latest addition to my bass family. Of course I would prefer it to be louder unplugged, but it's fine for sitting around playing. Plugged in, it sounds amazing. Too bad Martin discontinued it. I purchased a Thumby and mounted it on the edge of the sound hole. I love this bass and a big fan of Sam Ash.Jeff

Absolutely amazing guitar. I had been shopping for a while, and tried an OM-21 in my local GC. The overtones, the warm tone, I just had to have it! Definitely a forever guitar and could not be happier. Get your hands on one of these!K

I really love this guitar! I purchased in a sunburst finish. There's nothing to dislike. Martin's come with the action a little high, this is to be expected. I took it to a tech to have the action lowered to my taste. Because it's plek'd from the factory, you can really get the action quite low. It's is now the best of my guitars. The sound is so balanced, it's beautiful to behold and to play. I never want to put it down. I've waited a bunch of years to commit…it is everything I wanted and imagined it could be. Martin standard series are all amazing. They Are the Martin sound defined, the reference point. They are not a cheap investment, but they are worth it. Whether you like a short scale hog (000-18), or a long scale Rosewood dread (D-28), you will not be disappointed. I love the long scale OM with rosewood. I wanted a sunburst with understated dark bindings to blend with the sunburst. This is my guitar…it is stellar in every respect. If you can acquire any model of the standard series of martins, you will be blessed with tone and beauty. It will be a lifetime guitar.GGC

I don’t like buying mid to high end guitars in the blind. Even if it’s a Martin, Collings, Taylor etc… but I was able to play 3 M36’s at a store in Nashville and they all sounded the same. I had to think about it because I have a Martin HD28 and it was very close. The thing about the M36 is that it having a OOOO (Jumbo) size body, I got bolder low ends. Finger style was easy and picking was bright and articulate. Problem solved not needing to bring more then one guitar to the recording studio and didn’t have to worry about gigging with it because of the affordability. American Musical Supply always makes it easy with the nice selection and 12 months interest free to get one. I installed (myself) a K&K pure mini pickup and this guitar sings. Thank AMS!T Galloway

Overall: Original unopened uninspected by zZounds, in the heavy duty box from Martin. Mine was packed well enough, but still a little surprised how little bubble pack it had, or needed. The guitar seems perfect, no blemishes, straight neck, just beautiful. Rings like a bell despite needing a set up. Saddle has tons of room to sand down to most anyone’s preferred height/action. Nut seems like it’s in similar ready to set up condition. But even out of the box it sounds absolutely great and isn’t terrible to play. The little booklet that comes with it lists features, including “non adjustable” truss rod. I hadn’t come across this in my (limited) research into D18s. Martin guitar forums are divided on it, but I think the idea is “the old ones that people worship didn’t have adjustable truss rods, so we’re following the recipe”. Fine, but why not put that in the specs too? It’s not a cheap guitar. Taking a chance on it and seeing how it does. I’ll care for it properly and if it craps out and needs a neck reset or god forbid a new neck, I’ll rant and rave about it. But for now, let’s see how it sets up!Dan

I can't say enough about this guitar. For as long as I have been a guitar player (and a Pennsylvanian, for that matter) I have known Martin guitars. They are always prominently used and sold around this area. I looked up to my idols who played them, even older players like CSN and Neil Young and Clapton. I dreamed of owning one and as a kid, I loved the white binding on dark wood, seemingly drawing me in to a D-28, which is arguably the most popular Martin ever. As a kid, I almost got a Martin DM, but ended up with a cheaper Epiphone. After college, I decided to get my first Martin Custom D Rosewood – essentially a D-28 with a mortise and tenon neck joint and a D-15 A-Frame bracing and styling – sold exclusively here on MF (and GC). It's a great value for a guitar, but had to keep it constantly humidified because of the thin-skin matte finish. It can get really dried out and in fact, was in that condition when I received it (used). Great guitar, but I was always chasing buying a brand new Martin to call my own. I played some in stores of course and always A/B'd them, but it wasn't until a factory tour that I got a real idea of the breadth that the Martin line possesses. There is the 1833 Shop there with an adjacent players room filled with a good spread of Martins of all values and construction style. I was simply playing them to see which ones spoke to me, sonically and soulfully. I played the D-28, the D-35, the D-41, the D-15, 00-15M, the CEO, a 12 string, Eric Clapton model 000-28, etc. They all had their magic I'm sure, but when I landed on the D-18, I was simply blown away. It had a completely organic and natural sound – I could literally hear the wood. It's an absolutely lovely woody tone – this sounded better than the rest to me. I also LOVE the understand design and simplicity. It's a true working man's instrument – plus it features forward shifted X-Bracing which gives a lot more bass. The new improvements are all choice! 100% my fav. acousticIan from PA

I bought this guitar last year at a locally owned music store and was happy to do so as you don't find many of them stocked at large corporately owned brick and mortar stores. When I purchased it, I fell in love with the look and overall sound of the guitar and felt I was indeed buying a piece of history. The overall materials, finish and body construction are excellent and it produces a rich tone even with older strings. However that is where the positive remarks end. The more I want to love this guitar, the more it disappoints for the simple reason that it is incredibly difficult to play. Whether this is due to a poor set up or poor fretboard construction I really can't say, but I have to put this thing down after more than after five or ten minutes of playing – it is that bad. The same is true for the D-15 I spent a pretty penny on too. How a guitar maker that's supposedly been around since 1833 can produce something this hard to play is beyond me. Older D-18s I have played are not much better as they are incredibly hard to fret and buzz incessantly. So before you spring a couple of grand for this "piece of history," reconsider something that actually plays with ease. For this reason alone, I certainly would never invest in another one of these or a D-28, D-35 etc.. that costs even more. I can name several other major brands that put this guitar to shame due to their playability but won't to avoid embarrassing the manufacturer. But I will say that Martin's quality control folks ought to check these things out before shipping them out the door. Believe me, Martin's reputation and its chances of survival depend on it.Tom R

So, this has always been a dream guitar for me. The weird thing is, I’ve actually owned one before but was not impressed with the sound. I had read in previous reviews that the 000-17’s have a cheap guitar sound, and when I owned the previous guitar I was in agreement with those reviews…so, sold it. However, a year later I played one at a local guitar shop and it punched me in the face!!! It was crunchy, punchy, resonant, and had some real cojones to it! I WAS LIKE “WHAT!!!” This ain’t the same guitar I remember, so, I ordered a new one online. When it arrived, my brand new 000-17 sounded just like my first one (Solid tone, but kinda lifeless). I was pretty let down. I was wondering what the deal was. What was so different between the two that I’ve owned, and the one I played at the shop?? So, before I just sold it AGAIN, I put some Martin Retro 13 gauge strings on it and ebony bridge pins on it and BOOOOM!! There it was!! That had to have been the difference between the two I owned and the punchy bad boy in the shop. This guitar is now the all around banger I hoped and heard it would be!! This guitar should be sold with 13 gauge retros on it, because as the reviews state it does sound slightly cheap with the 12’s. When you add the 13’s it’s like putting a set of nuts on it! This thing deserves an overall 5.0 rating, but I think people (Like I did) get rid of it or bash it before they find out what a beast this thing can be! If you are looking to buy one…DO IT!! Then, add 13 gauge Martin Retro strings (And bone bridge pins), and just wait for this bad boy to attack!! I seriously could go my whole life with this one guitar because of it’s character, voice, tone, punchiness, crunch, resonance, playability, craftsmanship, KILLER STYLE, and all around package!! Just ignore the negative reviews and listen to your boy… GET THIS GUITAR!!Zach Scoggins

I know this is alot of money to spend on a guitar. I am a working man too. I firmly believe this is the most money that a player should be spending on any guitar. I am a guitar PLAYER. I DONT buy guitars to hang on the wall so I can appreciate the gloss finish and drool over the pearl inlays. When I buy a guitar, I intend to play it until it is worn. I have done that with all of my acoustic and my electric guitars. If you are the kind of player who knows a few chords, and likes to sit down and strum a pretty guitar with figured inlays and flashy hardware, this guitar definitely is not the instrument for you. When you buy guitar, you can change every part on it, except the body and the neck. If you're going to buy a guitar with intent to change the neck and body, why not just buy a guitar with the neck and body you want, and change the hardware? If you are a player who is professional, serious, and wants to make a sound for yourself, well this guitar is the guitar for you. Yes, It DOES have the neck AND the body you want. The neck feels incredible. It is UNPARALLELED when it comes to feeling this guitar. Don't believe me? Find one and try playing it. It's like the Rickenbacker of acoustic instruments. The top of the guitar is the first thing that the sound bounces off of, and the shape and bracing in this acoustic allows for the hardwood of the spruce to do its job; to vibrate and give the guitar an excellent punch, and to twang and crunch when picking each string individually. It is an unbeatable sound from the first strum, but the real treat is the resonation. The sides of a guitar are where the it's sound rings after strumming. When you let this guitar ring, it gets a deep, rich, and woody sound from the mahogany sides. Somehow, this guitar is both punchy and gives a solid chimey crunch, but also resonates warmly with a full, rich, and deep sound. I have played and owned MANY guitars, but this one takes the cake. It is the best acoustic I have ever played.Marty

My first gut reaction to this guitar was repulsion. To be fair, I unboxed it in very unflattering light. It was strung with Retro monel strings which I personally do not like at all. I looked at the flat, Whiskey Sunset finish. All splochy and just cringe I wanted to yeet the damned thing. I strummed it twice and put it back in the case.

Two weeks later, one morning I tried it again. I sat in great morning sunlight and noticed it was a guitar going for a totally different vibe than anything else out there. And once I understood what it was it made sense. And I began falling in love with this thing.

Construction is perfect. Materials are top shelf. My top is heavily bear clawed as well as figured. Growth rings are parallel and very tight. Super high quality wood, actually. The neck is one piece mahogany, not glued up. The neck wood is also perfectly quarter sawn. The fret oard wood, though an uncommon rosewood has the basic density and pore structure of ebony, ut us a uniform dark cocoa brown color. Mine looke l8ke brown ebony. And it takes a polish like ebony will. You just dont find this wood quality on guitars at this pricepoint. The wood is as good as in my Larrivee LV03, which is a lot higher end guitar that has similar build quality

The guitar is incredibly light, weighing about 35% less than the Larrivee. It is lightly braced. The top is very "live." Doesnt take much wake it and it is very dynamically responsive. As a result, the guitar has a sort of "reverb" to its tone. It is actually the top being so live that open strings ring very easily. Gives the guitar a different vibe thats really cool. It's a subtle thing and would only matter for fingerstyle.

In fact I see this as exclusively a fingerstyle guitar. This is THE guitar to buy for fingerstyle Delta Blues. Detune it and it sounds greasy, growly, and downright nasty. It's sick. Nothing else I own is even close for this genre. The tone is very mid forward. Very warm. Not a lot of top end detail. Soft attack. Bass is tight and focused, but not overpowering. Perfect for pedaled bass notes. This is one of the fattest sounding gits I've heard heard. In electric guitar world its a Strat or P90, neck pickup position, tone rolled back a bit.

I would highly recommend the 000-17 for fingerstyle playing where dynamically responsive, mid forward, aggressive, warm fat tone is wanted. But the guitar isn't a good choice if you aren't a Bluesman. Flatpicking on the 000-17 sounds like poo tbh. You arent going to like it for strumming Kumbayah.

The 000-17 perfect for Blues. And thats great because thats what I wanted it for.Ken Smith

First I should say this is my third Martin, the others being a D18 1934 GE and an OM-H28 VTS. I've wanted a 00-sized guitar and after having played several I chose the CEO-7. Boy, am I fortunate. I'm having more fun with this guitar than I really thought possible. First, it looks so cool. More Gibson L-00 than Martin (hence the "My Favorite Marti(a)n" nod in the title). But it plays and sounds just like a Martin–and that's a great thing. I've often said that if American history and culture had a soundtrack, it would be played on a Martin. And if I were doing the playing, it would be on my CEO-7. It fits like a glove and the sound rocks my soul. When played softly, it produces a sweet and delicate sound. But when you lay into it, it becomes gritty and bluesy. I've swapped the plastic bridge pins for bone and I'll probably upgrade the tuners at some point, but everything else is tops–addy top; mahogany back and sides; looks like a mahogany neck; ebony fingerboad and bridge; 1 3/4 bone nut. It's a lot of value for the price. Honestly, hands down THE BEST guitar I've ever owned. No regrets. I'll have this one forever.ScottyJ

I have been deliberating on getting a Martin D28 for a decade. I finally bit the bullet and spent the money but opted on the CEO 7. I couldn't be more happy. First off its gorgeous with the sunburst top and choice mahogany back and sides. The size drew me in because of comfortability and I play a lot sitting and lounging. To me it is way more comfortable than the dreadnot while not loosing any (or significant) volume. Plays like a dream. I shouldn't have have waited so long. I did opt to add an ivory arm rest and I think it just increases the big sound of this little guitar.Jon

This guitar is comfortable in my hands…it just feels good. Finger picking, flat picking, strumming…whatever style you prefer…it'll be fine. Clear and crisp and rings like a bell. Small but mighty. I've played (or tried to play) a bunch of guitars over the last 50 years. I'm a ham and egg player. Electrics and acoustics – Fenders, Gibsons, Martins, Gretschs, Epiphones, Guilds, Dan Electros and on…and this Martin CEO-7 is among the sweetest ever. This one makes me want to play it, and, most important, makes me want get better at playing it. This one makes me lose track of time.Hroogar

I think the M-36 is a hidden sleeper in the Martin line. I researched this guitar for over a year and it checked off all the boxes for me. A great value for the price point. The 3 piece back is what drew me to the M-36 as I own a D-35 and a D-35 12 string and both are canons. The neck and feel of the M-36 is exactly like my 30 year old D-35. Very comfortable if you are used to a low profile neck and like low action. This is a great guitar for finger picking and the tone is balanced and clean with good base resonance. It already sounds like a seasoned instrument. I have Fishman pick ups in my other guitars, but this Ellipse Matrix system is the next level. Hard to put it down.Derek

I play many types of music and this guitar fits many perfectly. Set up great right out of the box.When I want her to sound sweet, she's sweet. When I want to rock, she rocks. All up and down the neck she responds beautifully. Doesn't matter, country, rock or simple sweet music, this guitar singsR.Eastepp

Simply stunning. Went in with a determined mind to try and buy a D28 (lifelong ambition) Played the D28, exceptional guitar, spied the M36 next to it, picked it up for a quick play and it felt like an extention of me straight away. Bit more expensive but it was simply destined to be…Reviewed by Andertons Music Co.

Just fantastic Well, how do I make this clear. First of all, an acoustic guitar is really just a mirror made out of wood;l in other words, whatever you can do, IT will do. I've been playing almost 30 years and can tell you that learning to play steel-string is an EVOLUTION. An evolution of your taste, your ability, but also it's a continued undestanding of what makes a guitar sing: Voicings and strings. Without all these things you cannot evolve. What a martin brings to the table (ESP the D-45) is the vehicle to make these expressions in my opoinion. For example, I play the same thing on 2 guitars and one of them is a D-45 — THAT is where we should begin the review, a comparison to a baseline variable. I've owned both old klunkers and nice steel string guitars. But it wasn't until late '07 that I had the dough to lay down on a Marty. I went with a D-42 for econ reasons (about 3400.00 at that time). She was a beut' … However, a few years later I went into the shop and test drove a new D-4 and let me tell you there was just NO comparison there…. NONE. The D-45, when put together correctly and set to go is about as close to driving a Ferarri Enzo as a working-class guitarist can ever get. She was so fast, and so bright, big, and loud it was jaw-dropping — not only for me, but for several others in the sound room, no kindding. I decided right then and there I would lay down the money to get her. And only this particular one, too. Each one is different. YOU MUST SHOP and COMPARE. This is the nicest guitar I've ever played in my life….. Endless enjoyment is hard to put a price on.Jon Mould

I also own a Gibson J-200, and the feel of this guitar is just so different and special. It plays so much easily and without effort. Having said that, I'm still playing with strings and determining which works best for me, but regardless of what I've used so far, I have not been disappointed. On top of the amazing sound, it is probably the most beautiful piece of art that I have ever seen. Not only does it sound better than probably any other acoustic you will get your hands on, but it will also leave you with a sense of pride that you own a work of art that will stand the test of time as you pass it down generation to generation.P-Dogg

Hi Its the Old Time Picker again, This Martin is perfect, I have a Martin HD35 three high end Taylors 810, 524, 562, and a Gibson J15, So I know great guitars and this Martin 000 18 is a perfect guitar, In the past Martin was a little off on the 18 line of guitars with the binding being a little ruff, But not anymore, They have really stepped up to the plate with this one, It is perfect on the fit and finish and the sound is everything you want a Martin to be.i recommend This guitar to anyone of any style age or level of playing. Give it a try MF will take it back if you don't like it. Give ex 3231 a call Dawana will get you taken care of, She's Great. I've Ordered over 60 orders from MF and give them a 10 rating, well its back to Picken and Grinin, My Little puppy, Mr. Snickers sings with me everyday he's great to, hahah,,,, The Old Time PickerOld Time Picker

I've bought several guitars along the way, always knowing that I wanted a Martin 000. Somehow I found myself able to get the guitar I've always wanted and I'm so happy! Why did I wait so long? First of all, Martin Guitars are very nice. VERY NICE. The best. Especially once you get into the 18 series on up. The quality and craftsmanship lives up to the reputation. Of course, all of the hard work that Martin puts into their instruments results in breathtaking sound that only a Martin Guitar can produce. As soon as I picked up the guitar I could feel the power. My first chord was an open D, my go to key anytime I pick up a guitar to try. It's something you have to feel, but all I can really say is that the sound of this 000-18 is glorious. A very round classic sound, with a bit of chime on top. This 000-18 has a wide sonic range, but mid-range focused. The mahogany has that sweet tone which is great for all styles of play. This is definitely a finger pickers dream guitar, but can handle flat picking. I also like that I can lay into this guitar and the strumming remains crisp and not muddy. Drop tunings and capo up and down the neck is near perfect! This is my all around, do it all guitar! This guitar sings. Projection, sustain, volume when you need it, it's all there! Some guitars sound boxy and cheap. Not Martin. Not this one. It actually sounds like I should have paid more. The 000-18 does not come with electronics, but that's okay. You may not want any for this guitar. At least for a while. If you're a professional gigging musician than you could add a pickup, but there could be other choices out there suitable for gigging and amplified performance. The Sitka spruce top is gorgeous. Booked perfectly with silking that I can spend forever looking at. The neck is very smooth and modern feeling. I like it because it's not too thin, but allows me to play all styles. Satin finish makes me want to play all day long. And YES. I shallJay

Overall: Bought this Martin, it is everything the 00018e is except I get to pick out the pickup I want. I like it much more than a Dred, it is perfect in my hands and very light. The sound is typical of a high-end Martin 000. The Dred is just too boomy and could not cut through the mix in recording or playing live. This guitar is great for strumming picking or lead. Bottom end is still great with the added bonus of sparkling high end and playing lead is a thrill. You got to get you one.Randall

I own several USA-made martins and I was a little unsure if I should roll the dice on this one. I'm glad I did! If sound and playability are more important than bling and country of origin, you'll be very happy. This guitar is extremely well made, perfectly set-up out of the box, includes one of the nicest soft cases I've seen. Definitely would purchase again.GD

I'm sure this one is not representative of all the entry level Martins but I'm really suprised this got past quality control. Packed nicely with a nice gigbag. Well finished and the fretboard and bridge were clean and dark in color. The action was high with a ridicoulous amount of relief. The trussrod nut was completely loose with no tension at all which I thought a little strange. Once the neck was adjusted I saw/heard why the factory let the rod nut loose. There are high frets and buzzing all over the neck.as well as a droning high e string from the saddle. I know this is an entry level guitar in the Martin line-up but I've had acoustics that have cost a tenth of the price of this one that have played better. I'm so surprised that this left the factory that I'm hesitant to get a replacement.Frank

Overall: I am barely into my third year playing guitar. I progressed from a Yamaha FG800 to an Epiphone Masterbilt DR500 MCE. I always wanted a Martin but I can't drop the coin for the D-18 or the D-28 that I really want, so I bought this without seeing or hearing it. I was honestly worried that a guitar with HPL back and sides could hang with an all solid wood guitar. Bad weather and the Pandemic slowed delivery down to four days via Fedex, but it is what it is. The first half hour of playing I was really wondering if I was going to like it. It took a little time to get used to that booming bottom end. But once I did, I learned to modulate it where necessary. And it plays so much smoother than my Epiphone. I am looking forward to playing with a friend who has a D-28 this summer to just compare them. Listen, I know this a made in Mexico Martin. And purists might turn their nose up. But play one and see, if like me, you think this is an amazing guitar at this price point. Heck. Now I don't know why I should keep the Epiphone. Call me a believer. The only thing i would ask Martin to do is add a nice white or black binding on this to protect the top and add a liitle flair. Heading to the Martin Website to get me a sticker for the mancave and a nice Martin ballcap. Love it.Blair

I had played this Martin D-41 some 25 years ago and was just amazed at the tonal quality and punch this artful guitar produced. Not to mention it was the most beautiful acoustic I'd ever seen. I have played several different brands and models since and nothing quite reached the level of that D-41. I longed for that guitar all those 25 years until last year. Went to my local Guitar Center and they were out of them. I ordered one and a week later it arrived. Took it out of the box and and a crowd of guitar techs gathered over her. Breathtaking look about this guitar. I was sent into a private room and played for 45 minutes just amazed at what she sounded like. The setup was very close to what I'd preferred and will never regret the expenditure for a long time dream guitar. Named her Deena!Tim

I just got my martin d16 gt from guitar center. It's used. I looked up the serial number and it was built in 2000. I was surprised that it was a 22 year old guitar. It's in remarkably good shape for something that close to being an antique.

To be fair, it looks used. There are pick scratches all over the front. A few dings…but that's because the previous owner played it…because it's an out standing instrument. The sound is phenomenal and it plays great. It still looks great even with the cosmetic imperfections.

There is very little fret wear. That was surprising considering it's age. Maybe it's been crowned? Hard to say.

It was a little boxy sounding when I took it out of the box, but it loosened up fast. I could literally hear it opening up as I played it on the first day (I played it a LOT that day).

Phenomenal guitar. Worth every penny, maybe more. Highly suggestRobert Kuhn

Overall: I bought this guitar a little over a month ago. Guitar was in perfect playing condition right out of box. Usually first thing I do is change the strings as soon as I open. But I noticed they were very bright and had no sign of aging. Good thing I didn’t because the lifespan 2.0 strings it comes with are amazing. After 40 plus hours of playing strings still had no dirt or grime on them. I always thought all strings are the same. Probably got 3x the life out of these. So once I plugged it in I couldn’t believe how great it sounded. Every little note was so clear and it picks up all the little accents in my playing so well. You can really hear every note so clear. It is an expensive guitar but if you are a serious player and want the best you will not be disappointed with this guitar. The fishman pickup is great. So much tone. Unplugged sounds great too. Also I wasn’t crazy about how they put the electronics in sound hole. But now I kind of like it now they’re hidden and keeps it looking more natural. They’re in there pretty deep so you won’t hit them when playing. I am familiar with the Grover open back tuners also. They are great very smooth and hold in tune excellent. I must mention I chose this one for the neck profile also the modified low oval is easier on the hands then the performing artist neck. I got the low oval on my 00015M both are great guitars but I needed one with a cutaway and acoustic-electric.Anthony

I'm an amateur guitar player, but a lifetime musician (drummer)… been teaching myself guitar now for several months on a couple different low end guitars. I decided it was time to upgrade. After lots of research, I decide the Martin road series would be the best option for me. I was right… this guitar is amazing, I love the tone, the playability and the space on the fret board. I have little fat fingers and I need the space between the strings. The 1-3/4 nut allows good space for us fat finger dudes. Can't go wrong with the Martin… now I fully understand why Martin is one of the best… I won't be going away from Martin. Found my lifetime guitar!Eric

I'm a gigging musician with over 60 years on guitar. I play finger style mostly. I'm also a singer songwriter. I almost didn't even try this guy. Yes it's a model that's only sold by some retailers but it is still a Martin in every way. I ordered it shipped to store. When I went to pick it up, it was obviously a repack from a GC store and had a few nicks and dings and old nasty strings. The store had thrown a new set of strings in the box but didn't even wipe the guitar down before shipping. I almost refused it and left the store with bad feelings. Fortunately, my local GC offered to restring it and clean it up as a good faith gesture. I agreed to give it a try. Best decision I've made recently. It plays beautifully. Very balanced sound from low to high. Good factory setup with no buzzing anywhere, even when I dig in. Good response and feel from light and delicate finger style to hard strumming. This has become my #1 gigging guitar. The built in tuner and electronics work well and sound great with my Fishman Loudbox Performer. Thank you GC for saving a sale and making me a happy old picker.Thomas

If you want the ARCHETYPE, the inspiration, the BEST, Go for a Martin. I have a Gibson Original Jumbo 1934 reissue, that sound like heaven, the Martin is another animal, a perfect pair for my Gibson, I'm not a professional, I love blues and fingerpicking in my home with a cigar and a whiskey and my two acoustics and my OMI Dobro Lilly Of The Valley are a treasure for me! The martin have a striped ebony fingerboard and bridge (I like it but some maybe preffer a black one, well are not black), the sound is clear and a joy! The craftmanship is perfect, the case is very nice, the martin strings sound very good (I bought 3 sets of the same), the rosewood is very nice paired, and the top have a beautiful aged tone. This guitar will be with me all my life. About Guitar Center of Miami Mr Mario and Ignacio are nice people!Alejandro

I'm a new guitarist and consider myself very fortunate to be able to afford an instrument like this. I am nowhere near good enough (yet) to get the most out of this guitar, but I will say that even as a beginner (and long-time music lover) I can really hear the difference between this and lesser guitars, and playing on an instrument like this makes learning more rewarding, and dare I say easier. Anything I hear wrong is clearly my technique, which this guitar rewards when you get it right, and makes obvious when you miss. From simple cowboy chords to picked or fingered individual notes this guitar just has tone to die for. Hit an E minor, hard or soft, and each string resonates with depth, clarity and sustain. Playing this guitar is really a dream come true. Oh, I said I'm a beginner and that means that as I write this I've been playing guitar for all of five months. I'm 52-years-old and take weekly 30 minute lessons, have dabbled in online lessons and practice about 15 to 30 minutes on weekdays and about an hour or two on Saturdays and Sundays. I recently sang and played "Nights in White Satin" by The Moody Blues for my family. Just me, my D-28 and beautiful, room-filling tone. There's nothing better.Andrew

The Martin 000-17SM is a great guitar, all the way around. It is an absolutely fantastic fingerstyle instrument, but if you take a pick to it, it responds very well. It is very loud for a "small" bodied guitar. This may be due to the elongated 000, 12-fret body. The 000, 12 fret design also gives this guitar a very balanced sound throughout its entire range. It's not "boomy" like a dreadnaught and it isn't "boxy" like a parlor or travel guitar. The only "down" side for someone coming from a dreadnaught might be the wider neck. Once you start doing some fingerpicking on this thing, though, you'll fall in love with the neck. The slotted headstock does take a little practice and a little more time when restringing, but I just think of that as "bonding" time. After all, this is the kind of guitar you're going to want to keep forever and pass down to your kids.Bad Blues Player

Overall: Probably the ugliest guitar Ive ever owned. Beauty is in the eye of the beholder right? Under its homely face is the soul of a beautiful wood nymph. Crisp and clear, bold and bright with the earthy tone of Mahogany. This guitar is addictive. I tried 4 very good guitars before holding on to this one. Gibson J45, Breedlove USA Concert, Martin Performing Artist GPCPA4R, Larrivee LO3S. Gibson sounded great but had an uneven fretboard, Breedlove gorgeous design, super easy to play and along with the Gibson beautiful to look at, but this one had buzz problems and sounded dull on the bass strings, Larrivee sounded like silken tones but the huge neck was a problem, Martin Performing Artist was almost the one until I recorded with it and it just came out too bright. The ugly little Martin Hog sounded great, recorded great and played like a typical Martin. Good low action, no buzzing and clear deep and woody dulcimer tones. Its a keeper and Im not letting this one go.Daniel

I was very impressed with it. It is not a top of the line Martin, nor was my Maton, but I feel it was a step up for me. I found the neck,action,tone simply amazing. It is a fuller richer tone which is saying something because the Maton was pretty damn good. As it is a Dreadnaught, this may be partly responsible for the better tone, but I haven't stopped grinning since I got it home. I changed the strings, Elixir acoustics and that made it even better.bluestone5410

Having only played low priced beginner acoustic guitars I really didn't quite know what to expect. My decision to buy this came from reading nothing but good reviews and from a very well known reputation. When I opened the case my first thought was that this looks like any other guitar that I've had and I hope I didn't just waste so much money on yet another "gimmick lefty" guitar, as there are so many. Being open minded though I fine tuned the strings and strummed a chord for the first time, then another, and another and my jaw dropped down so low it bounced off the top of guitar. This guitar sounds amazing and is such a joy to play. It only took a few seconds to realize that this was indeed money well spent. I had no idea an acoustic guitar could sound like this without being altered in a studio setting, I am very impressed and totally satisfied.The Ghost

Martin has been known for having some of the best acoustic guitars out there in the market and the DSR2 is a great example that you don't have to spend over $1000 to get a good acoustic. Solid Maple top and solid Sapele back and sides lends itself to a gorgeous warm tone. A nice plus is that this is one of the few guitars under $1000 that comes with a hardshell case. If you can afford it, snag this up quick.Tim